Sunday, March 19, 2006
;
6:36 PM
Location: B8st D*nki Tampines
Purpose: Buy a standing fan
Aunt (A): Come look at this model how is it?
Me (M): Looks good.
A: Excuse me, Can you tell me more about this model. (Salesman S walks in)
S: Are you looking for remote control ones?
A: Do we need remote?
M: No need ah.
S: Then why spend $30 more? I recommend u this X Brand, exactly the same as this model you see here. Same manufacturer, different brand, different colour only.
M: Sure the same.
S: Looking pissed - Same Same all the same. Want to buy one?
A: But we have not seen the thing yet, got sample?
S: No sample. Want or don't want?
A: Looking at me. How?
M: Anything, you paying, you decide.
A: Take out one and show us can?
S: Calls another sales rep and he went to took out 1.
S: Open the carton, takes out the top cupboard revealing the round cover of the fan only. Here.
M: Base leh? Motor leh? Can see?
S: Unreluctantly after a long time. Here
A: So you sure the same?
M: Why must recommend this brand? Is it because commission higher? (recalling Small Salleh sharing with me his B8st's Days & how he would just push 1 brand microwave when they commission was priced higher then the other ranges).
S: I am helping you save $30 for the same thing, if you prefer Y brand then take Y Brand (not looking at us when saying this - very bad attitude liao. me? very pissed with this body language liao!)
Mum: Don't say such things, he will not like it.
M: Fact. Otherwise he would not be so kind to want to reject higher sales transaction.
A: Okie . We take this. Can you pls help us to bring it down to the taxi stand after we finish our dinner?
S: This is Cash & Carry item.
A: Then loan us a trolley we push down ourselves.
S: We have no trolley here.
M: VERY PISSED LIAO!! walks away and scream at the top of my lungs: THIS IS INDEED CUSTOMER SERVICE!!
Sales rep who carried the fan out heard me asked S to go take a call and attend to us.
He explain this is cash & carry item unless say u came alone & cannot managed then we would help you carry to taxi stand.
M: Ridicuulous. Come alone then provide service? If 1 came alone and bought a hi-fi set, 1 blender, 1 microwave & 1 hair dryer, am I supposed to walk 3 times to carry my purchases.
This point I was super boily liao, I told my folks to pay and get out of the store.
Had never liked the impression such electronics staff given in the past, BUT this heights the displease to the MAX. If it wasn't for cash vouchers we have I swear I never patronise them again. Even if I had the needs to I am sure to visit another less busy outlet whereby salesman would be more "hungry" for sales and more polite, as compared to people like them who has this "you want you buy, you don't want don't ask me too many questions" attitude. with the back of their mind processing: "my outlet is super high traffic, so there would be many prawns" "Not potential. no need service" SORRY! Aunty Karen here has been a saleswoman all her life! SO, you give me half past six standard, you better know the consequence. You were lucky you did not get a direct screwing in your face or call your manager here last night. Maybe old fat lard has gotten too much of such treatments I am sure 2 or 3 more complains would not "hurt" him too much.
At the foodcourt, on my cab journey home, I was literally swearing at that idiot. My day could had been splendid if it was not him ruining the evening. I curse he kena bad scream at his face customer & not meeting sales quota for the next 6 month, FAT OLD LARD!!!!
